078 - Tourist Assistance Hotline
What does this service provide?
A line that provides information, guidance, advice and support to any situation that the tourist visiting Baja California may need, it operates 7 days a week, 24 hours a day. Access is via cell phones, conventional or public phone throughout the whole State.
How does it work?
It is a call center operation, served by bilingual staff, highly qualified that provide a service that supports their performance by using the latest technology in communications.
It consists of 12 call protocols for assistance and 5 protocols for emergency situations. Which guarantee an effective coordination with the command centers 066 (the equivalent of 911 in the U.S.), with state coverage to attend any emergency situation.
- Tourist information through out 8 national and international lines which work 7 days a week from 7:00 AM a 7:00 PM.
- Assistance during your stay at Baja California dialing 078.
Other emergency numbers
|Emergencies - 066||Tijuana Firefighters - (664)685-5556|
|CESPT - 073||CFE - 071|
|PGR - (664) 633-6800||PROFECO - 01 800 468 8722|
|Mexican Red Cross - 066||Hospital General de Tijuana - (664)684-0922|
|IMSS - (664)629-6345 al 47||ISSSTE - (664)681-4741 al 44|